The first time to be honored as an excellent brand, The Guide Award for the 7th time was voted by Vietnam Economic Times, Mr. Bui Van Chi, Director of Oriental Sails said, to achieve the success today is the continuous effort and improvement of the company.
In Oriental Sails’ service, change is often not a big change but a continuous and small change, a daily change in quality and service style. “It is not the big change that brings value, but starts from small, continuous changes and always improves the service so that when you look back, it is a big change.” , Mr. Chi emphasized.
Oriental Sails – The way to reach a Vietnam Excellent Brand 2019
Operating since 2007, when looking back to see from mechanism to model, Oriental Sails operation process is a big change, almost 100%. The website is updated daily, several months will be checked up again the program of service even the smallest details … That is the competitive power of the business is different from other competitors.
Mr. Chi said that tourism is the easiest sector to copy, if you open a new tour program, immediately there will be hundreds of other companies also open. But the importance is how to organize this tour and detail, this is the difference of each company… That’s what Oriental Sails wants to do. That is also what makes customers come to Oriental Sails to use the service and continue to use the next years, not only customers come once and do not return.
Oriental Sails – The way to reach a Vietnam Excellent Brand 2019
Oriental Sails product strength is the cruise service on Halong Bay with standards of 3 to 5 stars. Currently, business has applied Information Technology into production and business activities, from the management of bookings, transactions with foreign customers, the online sales system has been put into operation right from the beginning. Industry begins to operate. Visitors can see the service, schedule … they can buy products and pay online. In addition, sales and marketing tools are also implemented to apply achievements from the revolution of 4.0.
Source: http://baogiay.vneconomy.vn/thoi-bao-kinh-te-viet-nam/08042019.htm#-