FAQs

1. What are your working hours?
2. Should I book in advance?
3. How to book a cruise – What steps?
4. What payment methods do you accept?
5.Will I be charged for using credit cards in Vietnam?
6. How do I know my booking is confirmed?
7.How can I cancel the booking? Will I be charged?
8.What time do I get picked up for the tour?
9.Can you pick us up at the Hanoi railways station?
10. What do I need to bring for the Halong Bay tour?
11.What if the cruise is cancelled due to bad weather?
12.What time will the shuttle bus get back to our hotels in Hanoi?
13.Can the shuttle bus drop us off at the airport?
14.Warning!
15.What happens if I experience seasickness on the boat?
16. When is the best time to visit Halong Bay?
17. How far is that from Hanoi to Ha Long Bay?
18. What is the cruise policy for children?